Privacy Notice and Terms & Conditions for Public Courses

Privacy Notice and Terms & Conditions

GDPR - Privacy Notice

The lawful basis on which we process your personal data is processing under contract. The purpose is to administer your contract with us. We will keep your data only for as long as it necessary for the purpose of administering the contract. You have the right to access your data, to correct it, and may have the right to delete it. If you wish to exercise your rights then please contact us. You have the right to lodge a complaint with the Information Commissioners Office at any time (ico.org.uk).

Provisional and confirmed status

All courses are considered to be “provisional” until a minimum number of course delegates has been reached, at which point they will be given “confirmed” status. Delegates will be informed by email as soon as a course has been confirmed. Delegates are strongly advised not to make to commit to any non-refundable travel arrangements until a course has been confirmed.

Cancellation of Courses

Modulus Structural Engineering Ltd reserves the right to cancel a course at any time without liability. In these circumstances, delegates will be given a full refund of the fees paid to Modulus Structural Engineering Ltd.

Payment

The course fee will be collected at the time of booking. Exceptionally, an invoice may be issued for the amount due, in which case an administration fee of £25 will be charged and the invoice must be paid in full no later than 5 working days prior to the course start date.

Substitutes

Delegates may be substituted. There is no charge for a substitution. Full details of the substitute must be sent to training@modulus.ltd prior to the day of the course.

Cancellation by Course Delegate

All cancellations must be notified in writing (to training@modulus.ltd or by post) and are subject to the following cancellation fees:

30 days or more
Cancellation within 60 days of booking
Cancellation Fee: None

30 days of more
Cancellation more than 60 days after booking
Cancellation Fee: £12.50

8 to 29 days
“Provisional” course status
Cancellation Fee: None

8 to 29 days
“Confirmed” course status
Cancellation Fee: 50% of Course Fee
7 days or less 100% of Course Fee

Contact Us

Modulus Structural Engineering Ltd

Head Office
Pinewood
Crockford Lane
Chineham
Basingstoke
RG24 8AL

Phone: 01256 768588

Email: training@modulus.ltd